These Terms & Conditions govern your use of the online store at www.drikuscoetzee.com.na, the official merchandise store for endurance athlete Drikus Coetzee. By placing an order on our website, you agree to be bound by these terms.
2. Products & Availability
We currently sell official Drikus Coetzee branded merchandise only. All items listed on the store are subject to availability and may be withdrawn or changed without notice.
3. Orders & Payment
Orders are placed online via our secure checkout system.
We accept EFT (Electronic Funds Transfer) only.
Payment details and bank instructions will be provided after checkout.
Orders will only be processed once full payment has been received and verified.
A confirmation email will be sent once your order is accepted and payment confirmed.
4. Order Fulfilment & Collection
Orders are available for collection from: RB Media Windhoek, Namibia
You can also arrange your own courier to collect.
You will be notified via email when your order is ready for collection.
5. Returns & Exchanges
Due to the nature of limited edition merchandise, we do not accept returns or exchanges unless the item is defective or incorrect.
If there is an issue with your order, please contact us within 7 days of collection at:
info@drikuscoetzee.com.na
6. Pricing
All prices are listed in Namibian Dollars (NAD) and include VAT where applicable. Prices are subject to change without prior notice.
7. Limitation of Liability
We are not responsible for delays in collection due to circumstances beyond our control. Merchandise is collected at your own risk, and we are not liable for any damage or loss once goods leave our premises.
Privacy Policy
What Information We Collect
We collect your name, email address, phone number, and billing information for order and communication purposes.
How We Use Your Information
Your information is used to:
Process and confirm orders
Notify you when your merchandise is ready for collection
Respond to inquiries
Keep records of transactions for administrative purposes
We do not use your data for marketing purposes unless you opt in.
Data Sharing
We do not share your personal information with third parties, except where legally required or necessary to process your order (e.g., with our payment verification or logistics partners).
Data Protection
We implement appropriate security measures to protect your personal information. Your data is stored securely and only accessed by authorized personnel.
Your Rights
You have the right to:
Request access to the personal data we hold
Correct or update your information
Request deletion of your data (subject to legal and administrative obligations)
For any privacy-related inquiries, contact us at: info@drikuscoetzee.com.na
